OneNeck IT Solutions is seeking a highly motivated and resourceful Systems Engineer to work on a specialized team supporting our customers and internal Citrix environments.
Our technology professionals manage secure, world-class, hybrid IT infrastructures and applications for businesses around the country. OneNeck partners with technology leaders to help them keep pace with the rapidly changing technology landscape and provide solutions that allow them to execute their vision. Our team supplements customer expertise, insight and resources to create a strong and secure technology foundation, driving business transformation, IT modernization, or simplifying of IT environments. OneNeck understands how to navigate and manage the complexity the hybrid IT world, including on-premise and multi-cloud, helping customers identify and implement the right technologies that are integral to the growth and evolution of their business. Come join our team!
The Systems Engineer – Citrix position encompasses mostly job duties that encompass Citrix related technologies. This includes a strong focus on desktop management in XenApp/XenDesktop deployments. This individual will be responsible for troubleshooting of technical delivery issues, policy and procedure enforcement under the best practices established within the managed hosting LOB, logging incidents for any unplanned outage reported by the monitor system and logging incidents for maintenance task and/or configuration change being performed in customer environment. It will also perform installations, configuration, administration and tuning of many infrastructure systems and applications.
This role will be expected to work across many departments and teams in support of delivering services to OneNeck clients; breaking down any barriers to ensure effectiveness and efficiency. The Systems Engineer - Citrix continuously develops work instructions to ensure technical activities are conducted in a controlled and repeatable manner. This position develops technical plans, conducts technical reviews, and executes upon plans in support of incident, change, and problem management efforts. This role will be called upon as a subject matter expert across many departments and teams.
#OneNeck IT Solutions offers a full suite of IT solutions including cloud and hosting solutions; ReliaCloud® enterprise cloud services; managed services; ERP application management; professional services; IT hardware and more! OneNeck has Tier 3 data centers in Iowa, Minnesota, New Jersey, Wisconsin, Arizona, Oregon and Colorado.
The Systems Engineer position is part of our Managed and Cloud Services business which offers turnkey, full-service managed IT services and solutions that includes the best certified experts in the industry, live 24/7 help desk support, tested and proven ITIL best practices and world-class technology - all wrapped in a guaranteed service level agreement. Customer service is paramount, and we strive to make sure every interaction is an excellent experience for our customers.
To learn more about this position or our company, please visit oneneck.com.
Employment at OneNeck is subject to post-offer, pre-employment drug testing.