Want to be part of a customer focused, high performance, high integrity team of technology professionals? At OneNeck IT Solutions we deliver world class IT solutions 365/24/7. We’re in search of dynamic individuals that are passionate about technology and providing best-in-class customer service. Our managed services engagements allow our employees to have access to a variety of technologies and environments, broadening your skillset while preparing you for future growth. We can fill this role at any of our physical office locations, (Eden Prairie, MN; Denver, CO; Omaha, NE, Scottsdale, AZ, Urbandale, IA or Des Moines, IA).
The available shift for this opening is Wednesday - Saturday, 8pm - 6am CT.
A Service Administrator I/II/III is a Tier 2 position within OneNeck’s Managed Services organization supporting a variety of customers ranging from medium size businesses to large enterprises. This position is responsible for the effective provisioning, installation/configurations, operation, and maintenance of systems hardware, software and related infrastructure. This individual participates in technical research, troubleshooting, development and automation enabling us to better support our customers. A Service Administrator will participate in change management and work to develop standard work processes. This position gives you the ability to work on a variety of technologies and environments on a daily basis in an effort to delight our customers in an SLA driven setting.
Skills and Technologies involved in the Service Administrator role are as follows:
**Please note: We can hire this position as a Service Administrator I, Service Administrator II or Service Administrator III. Requirements for each position are listed in the qualifications section. We will assess applicants based on skills set and years of relevant experiences.**
Service Administrator I
Service Administrator II
Network Service Administrator III
#OneNeck IT Solutions offers a full suite of IT solutions including cloud and hosting solutions; ReliaCloud® enterprise cloud services; managed services; ERP application management; professional services; IT hardware and more! OneNeck has Tier 3 data centers in Iowa, Minnesota, New Jersey, Wisconsin, Arizona, Oregon and Colorado. To learn more about this position or our company, please visit oneneck.com.
Employment at OneNeck is subject to post-offer, pre-employment drug testing.