Want to be part of a customer focused, high performance, high integrity team of technology professionals? At OneNeck IT Solutions we deliver world class IT solutions 365/24/7. We’re in search of dynamic individuals who are passionate about technology and providing best-in-class customer service. Our managed services engagements allow our employees to have access to a variety of technologies and environments, broadening your skillset while preparing you for future growth.
The Service Delivery Manager II is responsible for managing the overall and ongoing service delivery for moderately complex accounts. The customer portfolio includes customers with similar services and where customers are leveraging a subset of OneNeck IT Solutions catalog (Colocation, Cloud, Managed Services, etc).
Communicate and manage externally (with customer) regarding OneNeck services with moderate complexity:
Communicate and manage internally:
Maintain and improve:
Manage ITIL Change Management with moderate complexity:
Identify, participate and as necessary escalate:
#OneNeck IT Solutions LLC, a wholly owned subsidiary of Telephone and Data Systems, Inc., offers hybrid IT solutions including cloud and hosting solutions, managed services, enterprise application management, advanced IT services, hardware and local connectivity via top-tier data centers in Arizona, Colorado, Iowa, Minnesota, New Jersey, Oregon and Wisconsin. OneNeck's team of technology professionals manage secure, world-class, hybrid IT infrastructures and applications for businesses around the country. To learn more, visit oneneck.com.
Employment at OneNeck is subject to post-offer, pre-employment drug testing. EEO/AA Employer/Vets/Disability.