OneNeck IT Solutions

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INFRASTRUCTURE OPERATIONS PROJECT MANAGER

INFRASTRUCTURE OPERATIONS PROJECT MANAGER

ID 
2017-12097
Job Locations 
US-AZ-Scottsdale
US-CO-Greenwood Village
US-MN-Eden Prairie
US-IA-Urbandale
US-WI-Madison
Company 
OneNeck IT Solutions

More information about this job

Overview

Want to be part of a customer focused, high performance, high integrity team of technology professionals?  At OneNeck IT Solutions we deliver world class IT solutions 365/24/7.  We’re in search of dynamic individuals that are passionate about technology and providing best-in-class customer service.  Our managed services engagements allow our employees to have access to a variety of technologies and environments, broadening your skillset while preparing you for future growth.

 

OneNeck IT Solutions LLC employs nearly 550 people throughout the U.S. The company offers hybrid IT solutions including cloud and hosting solutions, managed services, ERP application management, professional services, IT hardware and top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon and Wisconsin. OneNeck's team of technology professionals manage secure, world-class, hybrid IT infrastructures and applications for thousands of businesses around the globe.

 

The Infrastructure Operations Project Manager is responsible for managing one or more technical projects either in-house or on-site at the customer location. Project Manager consults with the customers on IT direction, and leads projects involving implementations and/or upgrades of colocation and managed services.  The Project Manager leads all phases and activities associates with technical infrastructure projects. 

Responsibilities

  • Manage resources and activities to ensure project deliverables are met on time and within budget while delighting our customers. Identify project risks and set timelines to meet customer expectations.
  • Lead and meet with project team to review scope of work and create project plan. Schedule recurring internal and customer facing meetings as needed during project implementation to review and monitor project goals and status. Work closely with Sales, Engineering, Product Management, and Facilities groups to ensure an accurate and efficient process.
  • Maintain documents critical to project implementation. Track project implementation and provide status updates using MS Project.
  • Identify changes to initial SOW and work with customer and operations to implement proper change management processes. Integrate customer’s business requirements into OneNeck’s operational framework.

Qualifications

Required Qualifications

  • Bachelor's degree (or higher) OR 4+ years professional work experience.
  • 3+ years’ of IT project management experience.
  • 5+ years’ direct customer service experience.

Other Qualifications

  • Project Management Certification (4PM, PMP etc.) preferred.
  • ITIL Certification preferred.
  • Proven experience developing project scopes and objectives as well as team member roles and responsibility.
  • Demonstrated planning skills and a proven ability to lead teams in a multi-project environment.
  • Experience managing scheduling and budgets preferred.
  • Ability to establish customer trust and confidence.
  • Excellent verbal and written communication skills.

Benefits:

As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.