OneNeck IT Solutions

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ENGINEER II-NETWORK R/S (Advanced Services)

ENGINEER II-NETWORK R/S (Advanced Services)

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OneNeck IT Solutions

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OneNeck IT Solutions is seeking top talent for an experienced and talented Engineer II Network Route/Switch to provide advanced network implementation, support and troubleshooting services related to Cisco Voice technologies in our Plano,TX location.


The Engineer II Network Route/Switch position provides network implementation, support and troubleshooting services.  Maintain constant contact with customer staff to ensure that services conform to customer requirements.  Provide a broad range of services in the assessment of customer's data network infrastructure requirements; including Cisco's Data Center products.  Engage with other divisional engineer resources to provide the appropriate resolution for our customers. Services include in-depth knowledge of the customer’s infrastructure and configurations. 


Note:  This position may be hired at the Engineer II – Network Route/Switch or Engineer III – Network  level given the skills/experience of the candidate and business need.


OneNeck® IT Solutions specializes in hybrid IT solutions, including the engineering and management of IT infrastructure, enterprise cloud and hosting solutions on ReliaCloud®, managed services, enterprise application management, professional services and IT hardware. OneNeck has top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon and Wisconsin. OneNeck is a wholly owned subsidiary of Telephone and Data Systems [NYSE: TDS], a Fortune 1000® company whose business units also include TDS Telecommunications Corp., U.S. Cellular and TDS Broadband Service. OneNeck employs nearly 550 people throughout the United States. Visit


  • Research and engineer technology based upon capacity or functionality requirements for routing and switching.
  • Implement tactical plans to meet timelines and ensure minimal disruption to the Customer environment. Assist with development of documentation for standards requirements within the department.


As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.


Required Qualifications:

  • Associates degree or higher or 2+ years of professional work experience.
  • 2 years supporting complex Cisco voice network
  • Cisco Certification: CCNA within 1 year of employment.
  • Valid Driver’s License, insurance and reliable transportation required. 
  • Availability to consult, assist and/or perform after-hours support and participate in on-call rotations.

Other Qualifications:

  • Other Cisco Certifications: CCDP, CCVP, CSSIP, CCNP – preferred.
  • Strong Routing and Switching Background.
  • End-to-end QOS knowledge across a Cisco LAN/WAN infrastructure.
  • Security technologies.
  • IPT WAN design experiences a plus.
  • Skilled in using Visio and other network documentation software.
  • Strong communication skills (oral and written).
  • Complex network concepts and implementations
  • Ability to work on assignments that are complex in nature and where considerable judgment and initiative are required in implementation and problem resolution.
  • Project Coordination experience is a benefit.
  • Ability to provide technical direction in a timely fashion, utilizing standard methodologies that satisfy customer requirements.